Bioscarf Shipping & Returns

 

Order and Shipping Confirmation

You will receive an email confirmation once your order has been successfully placed.  Please make sure your shipping address is correct as we are unable to redirect goods once they are on route to you. Orders can take up to 2 business days to be processed and shipped. Once your order is prepared for shipment you will receive a shipping confirmation email with your tracking information.

Where We Ship

We currently ship to the U.S and most international addresses. We do not ship to PO Boxes/APO/FPO addresses or any entity or country that is currently sanctioned and restricted by the U.S. government.

Shipping Costs

Shipping is free for all U.S.A. orders of $80 or more before taxes and shipping. Please note that order processing may take up to 2 business days after the order is placed for standard shipping. Express orders placed after 2:00 P.M. or on weekends or holidays will ship the following business day. Expedited shipping is only available to shipping addresses within the contiguous United States.

Taxes & Import Duties

Applicable sales tax will be charged on merchandise total, where applicable. Taxes are calculated according to shipping destination and itemized on the Order Summary page. Any import duties or customs clearance fees for international orders are the customers responsibility.

Return Policy

Returns are accepted within 15 days of order date. Items must be returned unopened/unused, with tags, in their original packaging. Contact us via email and we will send you a prepaid postage label to return your merchandise.

Receiving a Refund

A refund will be issued once we have received your returned items. Any items that are damaged when we receive them are not eligible for refund. Refunds do not include any shipping or handling charges, except in the case of faulty or damaged items. Your refund will be credited to the original form of payment used for the original transaction and will be in the amount of the Product price less a $10 return label fee, plus taxes, if applicable for US orders.

Please note that credit card refunds may take up to 10 business day for your bank to complete, depending on their processing times. This can vary greatly between credit card issuers.


If you have any further questions, please email: info@bioscarf.com