What forms of payment do you accept?

We accept Visa, Mastercard, American Express and Discover.  We do not accept cash or checks at this time.

Do you ship internationally?

Yes, we do.  After you enter in your address a flat-rate international shipping option will appear.  The rate is an calculated per item. Orders shipped internationally may take several weeks to be delivered and additional fees may be charged for customs clearance and handling upon delivery.  If you are interested in a bulk order for a country outside of the United States, please contact us via email.

How much will shipping cost?

Our website generates several shipping options during the checkout process.  These estimates will differ based on your shipping address and the number of items selected. 

Is the shipping date displayed guaranteed? 

The shipping times and delivery dates are estimates generated by the carrier you select.  We cannot guarantee any shipping times, delivery dates or timeframes displayed. 

Can I buy one in a store or anywhere else? 

In the future, we plan on working with retailers around the world. As of now you can only purchase an authentic Bioscarf right here on our website. If you are a retailer that would like to talk about purchasing the Bioscarf for your store, please contact us via email.

Can you make them for my Company?

The answer is yes!  But we haven't worked out all the details yet, so best to contact us directly with your specific requirements and then we can see what we can work out.

Who do I contact about press or partnerships?

If you have a project that you would like to collaborate on or are interested in doing a story on the Bioscarf, please contact us via email. 

How does your guarantee work?

If you are not satisfied with your Bioscarf at the time you receive it, or if it does not perform to your satisfaction and it is not damaged to wear and tear, return it to us within 15 days of your purchase and we will make it right!

How do I care for my Bioscarf?

Every Bioscarf comes with a wash-and-care label attached.  Please follow the instructions.

What will my Bioscarf protect me from?

When properly fitted, the Bioscarf protects individuals from many of the common airborne contaminants associated with air pollution around the world.  It can also help protect you from many of the bacteria that cause influenza. In tests it blocked an average of 99.75% of all particles 0.1 microns in size and larger.  Breathing hazardous particles can pose a risk to your health and no mask or scarf can totally eliminate that risk.

What does N95 mean?

N95 is a U.S. government efficiency rating that means that the filter blocks about 95% of all non-oil based airborne "dust" particles 0.3 microns in size or larger.  Breathing hazardous particles can pose a risk to your health and no mask or scarf can totally eliminate that risk.

What is it made of?

Our patented material is a polyester blend that is made out of post-consumer recycled PET water bottles and our signature labels are made from recycled PVC. All colors are printed with natural dies that don't contain any harmful chemicals.

Please contact us via email with any other questions or concerns.